My husband and I went into Mazda to try a small SUV. I had my heart set on another vehicle from another dealership and was just going through the motions, to be thorough in my search. We were greeted very warmly and Kassandra happened to be our salesperson. What a breath of fresh air she is! We told her our story and she listened very well. Soon after, we took a 2018 Mazda CX-5 GT out for a spin. I drove initially. Kassandra was very helpful in showing us all the gadgets and safety features the vehicle had. I surprisingly loved the vehicle!! Kassandra did not pressure us at all and got us on our way home in a decent amount of time. Other dealerships have kept us in their offices for hours, trying to sell us something when we told them, as well, that we were just doing research. The customer service was so great (and we thrive on good customer service) and the car was awesome that we decided to surprise Kassandra and purchase the vehicle much earlier than we had anticipated. The transaction went over very smoothly, professionally and quick. Everyone who we came in contact there was exemplary in their customer service. We would totally recommend Harris Mazda!
Tyler @ Harris Mazda is incredible. I have not been easy with my requests, and Tyler has consistently put forward his best work to find me the cars I want. I have now purchased 2 cars from him, soon to be 3, and could not recommend him enough. No pressure, perfectly honest, and fair as fair can be. The entire experience with him from start to finish is a great one. The world would be a better place if filled only with guys like Tyler.
Brandyn was very awesome especially at my surcumstances very easy to deal with im not a very easy person to deal with he handled it awesomely
Thank you guys , for not only getting me out of a high interest car Loan, but getting me more than I thought was possible, and saving me so much money . Very professional dealership with a family feel. Tyler your awsome, And David your a master !!! Wow thanks guys
I recently went to Harris Mazda in Nanaimo for a complete car detailing service. Simply blown away by the quality of work and the extent, way more than I expected! And, the helpful, friendly attitude from staff was another bonus. Highly recommend Harris Mazda. Jim Ballard Nanaimo
The combination of Tyler / Doug and David made this as easy as it always should be. We truly felt like they were looking out for our best interests and I would not hesitate to recommend people to their dealership. Everything right down to the last detail was given utmost importance and I thank them for their profesionalism. Our new CX-3 is a joy to ride!
We recently purchased a 2018 Mazda CX-5 from Kassandra at Harris Mazda. While of course we're very happy with our new vehicle, we also wanted to note that we were impressed by the level of service we received when considering whether or not to buy the car. Kassandra was incredibly knowledgable, and helpful concerning the many questions we had. Moreover, she was genuinely passionate about the vehicle and her interaction with customers. She was friendly and approachable; as a result, we found the vehicle we were looking for without feeling pressured into buying it. Kassandra, you're doing an amazing job. Thank you!!⁃ Patrick and Maddie
The dealer provided excellent customer service. Initial contact was through a web-page request (and a person never knows if and how that will be received), and I was contacted immediately, connected with a sales person the next day, and was at the dealer to test drive and purchase the next. My experience went smooth from the sales rep, who I feel negotiated a deal that represented me, straight through to the service department who did a minor fix for me prior to leaving. Thanks very much for the efforts of the team. I would recommend this dealership to others. I wish I learned the name of the service peoples that helped me (I didn’t though), as they truly shone, and put the extra touches to the day.
We recently purchased a 2018 Mazda CX-5 from Kassandra at Harris Mazda. While of course we're very happy with our new vehicle, we also wanted to note that we were impressed by the level of service we received when considering whether or not to buy the car. Kassandra was incredibly knowledgable, and helpful concerning the many questions we had. Moreover, she was genuinely passionate about the vehicle and her interaction with customers. She was friendly and approachable; as a result, we found the vehicle we were looking for without feeling pressured into buying it. Kassandra, you're doing an amazing job. Thank you!! ? Patrick and Maddie
You would think that the inspection that takes your vehicle off the road might be last place you'd find a positive view. But that's what I walked away with! The people at Nanaimo Mazda were universally thorough, knowledgeable, and prompt-- they called when they said they would. They were personable and wonderfully helpful--even in the lot, when I was wondering where to go! I highly recommend this shop for the quality of the people working here. They made a difficult day easier, and the rate was reasonable, too. 🙂