We’re Harris Mazda, and We Deliver as your smart choice for new Mazda and outstanding used Mazda and off-make pre-owned vehicles, financing solutions and expert and affordable maintenance and repair service.
Our goal is to make buying your next vehicle the kind of experience that earns your recommendation to family and friends. We invite you to use the Web tools here on our site or stop by our dealership. We’re located at 2525 Bowen Road in Nanaimo on Vancouver Island.
At Harris Mazda, our goal is to sell the best vehicles at the lowest prices and treat our customers with respect. As one of several Mazda dealers on Vancouver Island, we believe when you choose Harris Mazda you are making the right choice. We look forward to hearing from you.
Every one of our guests gets a great price – every time. Hidden fees, extra charges, and stressful negotiations have become synonymous with car dealerships over the years, so it’s no wonder why buyers have become tired of the traditional car buying process.
At Harris Mazda, we operate completely different, and that all starts with our Stress Free Pricing. Instead of making our customers fight for a fair price, we constantly monitor the market to determine the most competitive price out there — and then just give it to you upfront.
That low price will be listed as the same number by our website, our window stickers, and our non-commissioned sales people — and it’s the exact price you’ll pay — so you know you’re getting the best price possible with zero hassle or confusion. That’s our Pricing Promise, and while it might mean that we make less money on sales than other car dealerships, we hope that car buying experiences this easy will spread the word about Harris Mazda and our coolness/friendliness across the Island, and beyond.
At most other car dealerships salespeople work on straight commission, making their income solely dependent on you spending the highest dollar amount possible. This puts customers and salespeople immediately at odds, as they both have to struggle against each other’s interests to get what they want.
That doesn’t sound like a fun, positive experience — so we want no part of it here at Harris Mazda. By training and hiring quality people and training them on the principles of customer service and automotive product knowledge you end up with way cooler people to buy cars from. Then, we pay them a salary, give them great benefits and let them help us create a fun and positive work environment. We incentivize them with bonuses for customer satisfaction voila – an entirely different car purchase experience emerges — we have aligned the interests of our staff with those of our customers.
Our staff’s only goal is to help you figure out which model fits your needs; there is no motivation to force you into buying a more expensive car. Their only motivation is to achieve true customer satisfaction, since they receive a bonus if you’re happy with your car buying experience and your purchase.
Finally, car salespeople that are on your side!
Selling your current car is a big part of buying your next car, as the money you earn on your sale can take a big chunk out of your purchase price. But it’s not always easy. Selling privately can be fraught with stress, and selling to other car dealerships can come with several strings attached.
At Harris Mazda, we make it easy for you. With our Trade Value Promise, you can come in to have your car appraised and leave with a cheque in hand for the exact amount we valued your car at – even if you’re not selling us a Mazda, and even if you don’t want to buy your next car from us.
So if you’re looking to sell your car, come to us for a stress-free, no strings-attached deal, and we’ll write you a check for the appraised value on the spot!
We want you to be happy with your purchase — the day you drive off the lot, and for many years to come. That’s why we have our 3-Day/300-kilometer New Car Exchange Guarantee and our 10-Day/1000-kilometer Pre-Owned Exchange Guarantee, ensuring that you’ll have ample amount of time to drive around your purchase and decide whether it’s right for you and your family.
If you’re not absolutely positive that you’ve made the right choice, bring your new car back to the lot within the first 3 days or 300 kilometers or your used car within the first 10 days or 1,000 kilometers (whichever comes first) and make a clean swap for a different trim level or a different color. Just hand us your keys and we’ll hand you your new ones — it’s that easy!
There’s no such thing as buyer’s remorse at Harris Mazda, so come and shop with complete confidence that you can’t make a bad decision here. You’re guaranteed to love your new or previously loved car!