ABOUT US

At most other car dealerships salespeople work on straight commission, making their income solely dependent on you spending the highest dollar amount possible. This puts customers and salespeople immediately at odds, as they both have to struggle against each other's interests to get what they want.

That doesn't sound like a fun, positive experience - so we want no part of it here at Harris Mazda. By training and hiring quality people and training them on the principles of customer service and automotive product knowledge you end up with way cooler people to buy cars from. Then, we pay them a salary, give them great benefits and let them help us create a fun and positive work environment. We incentivize them with bonuses for customer satisfaction voila - an entirely different car purchase experience emerges - we have aligned the interests of our staff with those of our customers.

Our staff's only goal is to help you figure out which model fits your needs; there is no motivation to force you into buying a more expensive car. Their only motivation is to achieve true customer satisfaction, since they receive a bonus if you're happy with your car buying experience and your purchase.

Finally, car salespeople that are on your side!

Selling your current car is a big part of buying your next car, as the money you earn on your sale can take a big chunk out of your purchase price. But it's not always easy. Selling privately can be fraught with stress, and selling to other car dealerships can come with several strings attached.

At Harris Mazda, we make it easy for you. With our Trade Value Promise, you can come in to have your car appraised and leave with a cheque in hand for the exact amount we valued your car at - even if you're not selling us a Mazda, and even if you don't want to buy your next car from us.

So if you're looking to sell your car, come to us for a stress-free, no strings-attached deal, and we'll write you a check for the appraised value on the spot!

7 DAY EXCHANGE GUARANTEE

With every pre-owned purchase, customers will have 7 days following the original date of vehicle purchase to exchange their vehicle for one of equal or lesser value from the available in stock inventory of the dealer. Customers may upgrade to a vehicle of a higher value and pay the price difference. Exchanges do not include items purchased by the customer and installed on the vehicle (Example: 3M, Undercoat, Fabric Protection, Tires etc.) and any cash back that was supplied to the customer at the time of original vehicle purchase must be returned or those amounts will be deducted from the exchange price. Vehicles must be in the same condition they were purchased in. Vehicles must be physically inspected to qualify for an exchange and the actual condition of vehicle will ultimately determine the actual assessed value. The Dealer has the right to refuse a vehicle exchange based on the condition and assessment of the vehicle. If the original vehicle is financed, finance interest charges may also apply, and those amounts will be deducted from the exchange price and paid to the lender. If warranty products were purchased as part of the original vehicle purchase, cancellation fees or transfer fees of some warranty products may apply, and those fees will be deducted from the exchange price and paid to the product supplier. Vehicles sold as is or not suitable for transportation do not qualify for the exchange program.

FREE DELIVERY

Purchase a pre-owned vehicle and the dealership will deliver your vehicle no charge anywhere on Vancouver island.

NO CHARGE MAINTENANCE

Purchase a pre-owned vehicle and receive basic maintenance for 1 year at no charge. Basic maintenance includes two (2) no charge oil changes consisting of required oil/filter, environmental disposal fee and taxes, plus two (2) no charge exterior car washes. Value of the no charge maintenance is $210 - $475 (dependent on vehicle purchased and manufacturer requirement for oil type). Additional requested services are at the expense of the owner. One (1) no charge basic maintenance package per vehicle. Basic maintenance packages are not transferable. Vehicles sold as is or for parts do not qualify.

There's no such thing as buyer's remorse at Harris Mazda, so come and shop with complete confidence that you can't make a bad decision here. You're guaranteed to love your new or previously loved car!

We're from here too so we realize there is lots of awesome stuff to do in your free time that doesn't involve being at the dealership (although we are as awesome as it gets as car dealerships are concerned). With that in mind we created this website with you in mind. We let you actually shop online for a car online, conveniently schedule service appointments, auto spa visits, tire swaps, and even schedule your off-season tires free accommodation in our tire hotel (with purchase of course): login with your Facebook account so we remember you next time. When shopping for a car get all the information in one place so you can make an educated decision. Your time is important so we want to help you save it for other stuff - who doesn't like that! If you see a car you like online chat with us 24/7 and we will get the ball (and wheels) rolling for you. You can even start the paperwork and financing right here in our secure environment; this means you have to spend less time in person at the store - we respect Island Time.