Tyler responded to my enquires about an MX5, then sold us a CX5, a long and complicated story. However, throughout the entire process he was patient, knowledgeable about all the vehicles, responding to all our questions and concerns. I have also dealt with Harris Kia in the past and these dealerships set themselves a very high standard for customer satisfaction.
After having a bad experience purchasing our last car I wasn't looking forward to looking for our latest car. Our salesperson James Perrier actually made the experience enjoyable. We never felt pressured and he was very friendly, personable and knowledgeable about the product. Overall we're very happy with the whole process.
Harris Mazda is a very afriendly dealership offering sound advice. The entire sales team is very helpful and friendly. I would recommend Harris Mazda to all my family and friends. Look forward to seeing Tyler again.
No pressure sales, James Perrier was professional and extremely helpful.A total different sales experience.It was such a smooth experience, our daughter came in the next day and bought a new Mazda from him too! I believe that says it all. Two Mazdas Zoom Zoom
I have to say this is the best experience I have had in buying a car from a dealer. The 3 people ( Tyler L - Sales, Doug C, - Manager, Robert K - Finance ) who helped me with my purchase of a Mazda CX-3 were knowledgable, professional, honest and very prompt with there follow up and always had accurate information. Give these guys a chance you won't be disappointed . The ferry ride over to Nanaimo was well worth it . Thank you guys
I was treated so well by all the employees at Harris Mazda today. They were professional and kind. I am so grateful I choses Mazda today. James Perrier was wonderful. He was empathetic and thorough. Rob Kirinic went tp great lengths to help me make the numbers work. Thanks everyone! Cash cube- BONUS!!!
Iwe have been dealing with Tyler for a week now. He was out to help us within 2 minutes of walking on the lot (a rarity these days) and was very knowledgeable about product. He was easy to work with and while attentive, he wasn't cloying. Go see him if you need a car. Mazdas are also the best car! I have been driving a Mazda for 10 years and test driven others . I am a loyal Mazda girl.
We were replacing my wife's car and were looking for a "best of breed" small SUV, from a dealer with a good record for service as well as giving us the best price. We looked at KIA, Hyundai, Subaru,and Nissan as well. Brandyn ( our salesman) was knowledgeable of his product and provided us with a thorough test drive. Finance manager, Robert Kirinic was also very knowledgeable about extended warranty options We outlined the specifics of what we wanted in a deal to Brandyn and within a short time we arrived at a sale satisfactory to all. Everyone we met at this dealership was friendly and very helpful. The dealership is spotless and reflects it's commitment to good customer service.
The friendliest car dealer staff I have ever met. One person (not in car sales) saw me later at McDonald's and came over to say "Hi" even though I had not seen him first. No commission so I felt I could trust everything they were telling me. Worth the drive up from Victoria. I believe I got a great deal without having to haggle over the price - that's a first for me in 40 years of buying cars.
Brandyn listened to needs of our growing family, and took the time necessary to help us find the right vehicle. We appreciated his friendly, low-pressure attitude (and gentle prodding when we needed it).