Customer Testimonials

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DealerRater Dec 14, 2017
 

Adams is a great guy, especially when you need help reaching something on the top shelf. Having a bad day and need something to cheer you up? Ask Adams to hop in the MX5!

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DealerRater Dec 13, 2017
 

The minute we walked into the Harris Mazda dealership in Nanaimo I felt the temperature go up. There was a warm and friendly ambience about the place. We were greeted and shown the customer waiting area where there was a super-duper coffee machine, a fruit basket, and comfy chairs. When our original product specialist Kassandra was delayed we had the delightful and funny Adams who showed us two cars in our price range and helped us with our questions. He was knowledgeable and anything he didn't know he went and found the answer to. When we returned from the test drive we spoke to Kassandra who was honest and straightforward and warm. When we told her the price we were aiming for she took it to her manager and very quickly returned with a price within our budget. The day we picked up the car, we spotted a couple of small problems and James and Adams made sure they were immediately fixed before we signed any papers. Altogether we were very impressed with Harris Mazda and Kassandra, Adams and James. We will tell our friends about this dealership and probably put this on our community bulletin board on facebook too.

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DealerRater Dec 12, 2017
 

The team at Harris Mazda are truly fantastic. Geoff was very friendly and knowledgeable regarding the product and ensured all my questions were answered. The whole process was very transparent and did not feel pressured. David was also great to work with! He made the paperwork process as painless as possible and ensured I was set up with a plan and warranty that best suited my needs. I am very happy with my new (to me) 2012 Mazda 3!

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DealerRater Dec 12, 2017
 

Tyler was professional and knowledgeable. The purchase of my 2018 Mazda 3 was very pleasant. While waiting for Tyler to finish with a customer the rest of the Mazda crew in particular Brandyn made sure they were available if I had any questions. Dealing with Tyler was hassle free and my questions were answered promptly. Thank you David for making the paperwork part go smoothly and efficiently. Great experience from start to finish.

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Google Dec 4, 2017
 

Thank you so much Kassandra for all your help. I'm so glad you where the one who made it happen. You listened to what I needed and made it happen without any pressure. I'm in love with Nightingale and can't wait to see what kind of adventures she takes me on!

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DealerRater Dec 3, 2017
 

Thank you so much Kassandra for all your help. I'm so glad you where the one who made it happen. You listened to what I needed and made it happen without any pressure. I'm in love with Nightingale and can't wait to see what kind of adventures she takes me on!

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DealerRater Nov 30, 2017
 

I contacted Geoff Reinhard because of a post I saw on Facebook. The car he was featuring was not what I was looking for, but the respectful and fun way he presented it caught my eye. I emailed him to ask if he could help me. Geoff really listened to me as I described what I was looking for. From the moment I contacted him until the moment I drove off the lot in the car of my dreams, I was treated to superior customer service every step of the way. It happened faster and even cost less than I expected! There was never any pressure to spend more than I wanted, and I felt very respected. The whole team was a treat to work with. If you have a vehicle wish list, I suggest you give this hard working young man a call!

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Google Nov 30, 2017
 

I bought a car a few weeks ago with the help of Kassandra. She made it a great experience. She was patient, personable and answered all my questions. Thanks 🙂

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DealerRater Nov 29, 2017
 

I bought a car a few weeks ago with the help of Kassandra. She made it a great experience. She was patient, personable and answered all my questions. Thanks 🙂

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DealerRater Nov 29, 2017
 

After shopping around for a decent deal in Nanaimo, our last stop was at Harris Mazda. Geoff was our salesman and I truly believe he went above and beyond to help us in our difficult situation. I would highly recommend Geoff and the team at Harris Mazda if you’re looking for a trustworthy, profession and friendly dealer. The finance team was also amazing!

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